FAQS.
first to know
The best way to keep up with collection releases, upcoming events and flash sales is to sign up for my newsletter. My subscribers are the first to shop all my collections!
shipping
All pieces are carefully packaged and shipped out via USPS or FedEx. Shipping cost is billed separately based on zip code and product weight. All shipments will ship standard ground, unless requested, at the most competitive rate possible. Please allow 3-7 business days for your purchase to be shipped out. We do not ship on weekends or nationally observed holidays. You will receive an order confirmation and tracking number after shipment. Shipping costs are non-refundable.
International shipping requires a separate shipping quote and times will vary.
local pick up
If you live in the Dallas area you are more than welcome to pick up your piece at my studio. Just let me know and we can schedule a time!
Return policy
All art sales are final sale unless your item has been damaged during shipping. Please reach out within 5 days upon receiving the damaged shipment and provide images of the damaged art. Your satisfaction is my highest priority!
trade discount
I love working with designers and do provide a discount to the trade. Please contact me at helen@helenlaryart.com for more information on available pieces, custom orders and pricing.
commission process
The commission process is such a fun collaboration! I like to start by collecting as much information about your space, color considerations, size, style and any inspiration. We come up with a plan and timeline, then I get to work! A 50% non-refundable deposit will be required upfront to ensure your placement on the commission list as well as covering costs for materials, planning and time. This deposit will be applied to the final price. I will reach out for feedback near completion and I am happy to make any changes. I take your input seriously and want you to love your custom piece! Each commission has the option of up to two changes.
Please allow 6-8 weeks for your custom commission after you receive an email stating start time. Holidays may delay this timeline.
Framing is available upon request.
For more information please fill out the commission form or reach out to me at helen@helenlaryart.com and we can schedule a consultation!
framing
A variety of framing options are available! I’m happy to help you choose the right frame for your piece. Framing is not included unless stated on the product page.
Any other questions? Please fill out the contact form or email helen@helenlaryart.com and I’d love to help answer any questions you may have!